Advice:

> Unlimited support with transactional issues
> Direct contact with your Vista team members
> Regular meetings and conferences

We understand the importance of the 'day to day' - from disciplinary hearings and grievances, to consultation and negotiation with trade unions. We also understand the importance of aligning behavioural management with HR strategies and corporate goals. In our experience, a seemingly low key issue can have far reaching consequences; not to mention of course that today's issue could well be tomorrow's tribunal hearing.

For these reasons we place transactional support at the heart of our service provision. With 24/7 access to Vista team members, our clients work with us on a daily basis, dealing with the day to day HR agenda and the transactional issues that arise. This is integral to our value of assimilation. It is through these 'day to day' conversations that we develop our understanding of our client organisation, which in turn enables us to deliver inimitable value.

We pride ourselves on our practical support and 'real world' approach to these issues. Therefore whether it is drafting an invite letter to a disciplinary hearing or a position statement in collective bargaining, the Vista team provides practical support when it is needed.

Representation:

> Full tribunal service
> Advocacy before the Employment Tribunal
> Advocacy before the Employment Appeal Tribunal

The Vista team are highly experienced and specialist employment lawyers. We represent our clients in the Employment Tribunal and Employment Appeal Tribunal and routinely act as advocates and litigators. One of the many advantages we have is that we work with clients on the issues long before they become tribunal claims.

Updates:

We understand the importance of keeping our clients up to date with the ever changing legal landscape. However, we won't bombard you with 'drip drip' pieces of information. All relevant updates are emailed to clients in our user friendly 'In View' email bulletin. Clients are also invited to attend our employment law update and forum events, often hosted by other clients, which provides an invaluable opportunity to network and learn from other client businesses. Finally, members of the Vista team regularly attend on client sites to run in house updates and seminars, whether to an HR team or to the management team of a business. Always practical in approach and informative these are pitched at the individual needs of the client and the current issues and challenges on the client's agenda.

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